Product Warranty
The guarantees of the products are set by the manufacturers have at least a one year warranty, they are in any case who would respond to possible failures or defects in products supplied, as well as possible consequences. The client is bound by the terms and conditions specified in these assurances from manufacturers. The guarantee applies provided the product is used under normal operating conditions determined by the manufacturers.

Utensilios para cocina .com is not liable for compensation to you or any third party for the consequences of the use of the product, whether direct or indirect damages, injuries suffered by persons, damage to property unrelated to the product, loss of profit or loss of profits, damage coming from a deterioration.

Utensilios para cocina .com is not liable under any circumstances for any defects or defects that may have supplied products. Who will be the manufacturer with your warranty liable for any damage that the product hostel. The customer can check in the product documentation and the rights that you have the warranty period provided by each manufacturer.

Utensilios para cocina .com is not responsible for typographical errors in content or product characteristics that may occur occasionally, and like the prices, these features are subject to change without notice. Also photographs of the products are not binding, but indicative.

Utensilios para cocina .com guaranteed purchase price at the time of order there is no variation between the order and the final bill.
 
In the event that we can not serve any of the products selected and paid by you, you will be refunded the amount on your account, using the same method of payment you have used, in a period of less than 48 hours (2 days working)

All purchases will be delivered to the destination specified by the customer

Returns

Returning an item you do not like.

Occurs when the customer wishes to return any product without any type of impact. The deadline for reporting such refund is 7 calendar days in clause (art. 44 Law 47/2002) on receipt by the customer.
This will send Info@utensiliosparacocina.com product data to be returned:
Order Nº.
Nº for the item.
Cause of refund.

Once you've received, we will process the refund.

The usual procedure is as follows:
Contact you to notify acceptance of your return. You must deliver the product within 6 days from the date it was communicated to accept the return. (Outside this period the return is not permitted). Shall not apply to unsealed products without the original packaging, damaged products with blister packaging or broken open.

The products have to go in the state that were sent, with all manuals and original accessories.

If these conditions are not met the product will be returned immediately to the client and not accepting the return.

Utensilios para cocina .com will reimburse the money within a maximum of 72 hours, after having received the product and found that it is in perfect condition.

Throughout the process, we will keep you informed via email.
In this case the amount of postage will be borne by the customer, the delivery of the first (to cooking utensils. Com deducted from the total amount of repayment) as the cost of sending back to our warehouse, which will make the client and the commission that produced the chosen method of payment (if any).

All return products must be made to the following address: 
Ferreteria Soler
C / Cal Ferrer s / n
17843 Palol of Revardit
Girona (spain)

RETURN FOR DEFECTIVE DELIVERY

Occurs when the delivered product does not match that specified in the order or has been damaged, either internally or externally during shipping.
It is recommended in front of the carrier to open the package and check the status, if it is damaged return it to the carrier.
If you have not returned to the carrier is damaged and must be immediately and within less than 48 hours from receipt, to Utensilios para cocina .com sending an e-mail to Info@utensiliosparacocina.com. Once we receive this e-mail will begin processing your refund.

The usual procedure is as follows:
Utensilios para cocina .com contact you via e-mail to the carrier pick up the package once the package is in the shop checked the bad condition of it and will send you the correct product.
Throughout the process, we will keep you informed via email.
In this type of refund, all costs of collection and re-delivery will be by our